When checking the section “Queries & Appeals” in VAT4U platform, it is desirable to see only Open Queries – i.e. those requests from Tax Administrations you still need to reply to.
To achieve this, it is important to archive every query after replying to the Tax Administration. Otherwise, all queries, both open and answered, will appear on this screen.
👉 To archive a query:
- Go to “Manage VAT Claims” on the left menu.
- Click on the “ID” of the Claim for which you got a query which you have already replied.
- Go to “Queries” tab.
- Click on “Archive” below the heading “Options”.
If you go to “Queries & Appeals”, the archived query is no longer shown. However, if you need to see it, you can click on “Show archived”.